Terms & Conditions
All prices listed are accurate to the best of our ability. In the rare case that an item is listed incorrectly, GIORDANO EGYPT reserves the right to refuse the sale and may offer the items again at with the correct information.
GIORDANO EGYPT does not guarantee the availability of any items listed on %s. If the item selected for purchase is not available, GIORDANO EGYPT will make every effort to contact the customer to notify them of the cancellation.
Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be cancelled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that GIORDANO EGYPT shall have the right to refuse or cancel any such order whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled, GIORDANO EGYPT shall issue a credit to your credit card account in the amount of the purchase.
Web returns are eligible for refund, exchange or store credit. This is separate from our retail store return policy, where returns are only eligible for exchange or store credit.
At GIORDANO EGYPT we’ll gladly accept the return of items within 10 days of order delivery. The goods must be free from wear, stains, odor or any condition that would prevent them from being sold as new. Returned items must be accompanied with a copy of the receipt. Special orders, custom jewelry, fragrances, soaps and skin care are final sale and are not eligible for return.
Customers will assume responsibility for return shipping charges. GIORDANO EGYPT will not assume responsibility for reimbursement or compensation of return packages lost in transit without proof of delivery to the GIORDANO EGYPT returns office.
If all conditions are met, the original form of payment will be credited; if not, all items will be shipped back to the customer with an explanation. Customer incurs all shipping costs for all returned items.
RETURN ITEMS TO:
Al-Maza City Centre, Sheraton Al Matar, Ground floor A1, Cairo, Egypt
International Exchange Policy: We do not accept international exchanges from any country except from purchases made from within Egypt.
FORMS OF PAYMENT:
If you need to change your order please email [email protected] as soon as possible. We are happy to make any changes before your order has been shipped.